As a leader and innovator in the managed technology space, we strive to keep your business ahead of the curve on both daily support needs, as well as forward thinking initiatives. With the client experience ever present at the core of all our business activities, I wanted to share new changes you can look forward to today and in the near future.
24/7 IT Help Desk
“I NEED TECH HELP! How do I get help?”
The quickest and simplest way to get your technical issue resolved is by sending an email to firstname.lastname@example.org. Your request will be immediately assigned to a skilled technical resource, keeping you fully up to date with the progress towards completion. Don’t have access to your email? You can always reach us by phone at 303.770.8050.
Modern Client Portal
Follow the progress of support requests in your personalized K3 client portal! In addition to monitoring open requests, through the portal you can create new requests, review details from completed items, and stay up to date on important K3 service announcements. In the future, you will be able to take advantage of exciting features including a community area, integrated knowledge base and more!
Technology Ecosystem Reports
Having a firm grasp on the state of technology in your organization can yield a firm competitive advantage in today’s data focused world. Shortly, we will be providing insightful state of technology reports, useful for both executive and operational staff.