K3 Technology provides managed IT services for Denver businesses, with a focus on architecture, engineering and construction firms. We help teams of roughly 20–300 employees manage daily IT support, Microsoft 365, cybersecurity and the systems behind project work.
Work with K3 as your IT provider or bring us alongside your internal IT team. Our Colorado headquarters is in Greenwood Village, serving Denver and the Front Range.
K3 Technology was named to the 2025 MSP 501 list and Channel Futures' Top 20 AI MSPs of 2025. Read about K3's recognition.
A designer cannot open a project file. A new hire has a workstation but the wrong permissions. Someone in the field needs access, and nobody is sure whether the problem belongs to IT or the software vendor.
These are the kinds of issues an IT support plan should account for. K3 helps define who owns the systems, how employees get help and what happens when an issue needs escalation.
For AEC firms, that means looking beyond the help desk queue. Workstation requirements, large-file collaboration, Microsoft 365 permissions and backup priorities all affect how work moves between the office and the field.
K3 supports the infrastructure, access and security around Revit, AutoCAD, Bluebeam and other project tools. Design decisions and software-specific production work stay with your application specialists.
Explore IT services for architecture, engineering and construction.
Give employees a defined path for help with accounts, devices and everyday technology problems. Scope workstation management, patching, onboarding and offboarding around the people and systems your firm uses. Remote support handles appropriate issues; on-site work is coordinated when hands-on help is needed.
Review how Teams, SharePoint, email and identity settings fit your workflows. Decide who can access project information, how outside collaborators receive access and what changes when an employee or contractor leaves. Include file storage and remote-access dependencies in the support plan.
Connect security work to the systems your firm relies on. Your scope can include identity controls, endpoint protection, email security, backup review and incident-response planning. Define which data needs recovery first and how recovery procedures will be tested. No provider can guarantee that an incident will never occur.
Use device age, recurring support issues and business priorities to plan replacements and larger projects. Document vendor contacts and escalation responsibilities so leadership does not have to reconstruct the support chain during an outage. Agree on the planning cadence and responsibilities in your service scope.
If you already have IT staff, start by identifying the work they need help with. That could be user support, Microsoft 365 administration, security work, documentation or a project that keeps getting pushed back.
A co-managed arrangement defines the division of responsibility. Your team keeps its agreed areas of ownership; K3 takes on the work assigned to us. The handoff matters as much as the service list, especially when an incident involves several systems.
If you do not have an internal team, a fully managed plan can bring daily support and ongoing technology management under one provider.
Changing providers should begin with an inventory of the environment and a clear handover plan. Discuss users, devices, vendors, administrator access and the systems the firm cannot work without.
Before a change, identify project milestones that affect timing. Agree on how credentials and documentation will transfer, which risks need attention first and how employees will contact support. Schedule disruptive work deliberately rather than assume every change can happen without interruption.
For practical AI projects, start with permissions and approved data sources. A pilot for searching internal knowledge or preparing a meeting summary needs human review and a clear owner. It should not distract from unresolved support or security problems.
K3 Technology
5690 DTC Blvd, Suite 540E
Greenwood Village, CO 80111
(303) 770-8050
Our Greenwood Village office is the Colorado base for serving Denver and Front Range businesses. Remote and on-site support arrangements depend on the issue, location and agreed service scope. We do not promise an arrival time before we understand the requirement.
For firms with a Texas presence, K3 also provides managed IT services in Dallas.
A managed IT plan can include employee support, device management, Microsoft 365 administration, security controls, backup oversight and technology planning. K3 defines the included systems, responsibilities and support expectations in the service scope.
Cost depends on users, devices, locations, system complexity and the support and security requirements. Start with those details so you can compare proposed services and exclusions, not just monthly prices. K3 scopes the engagement around the operating environment.
Yes. Co-managed IT lets your team retain agreed responsibilities while K3 handles defined support or project work. Set ownership, administrative access and escalation paths before service begins.
K3 coordinates on-site help from its local support model when remote work is not enough. Scheduling depends on location, urgency, technician availability and the service agreement. Discuss required coverage before choosing a plan.
Agree on monitoring coverage, contact methods, escalation responsibilities and response expectations in the service plan. Monitoring, staffed help desk coverage and on-site availability are different services. Ask which are included and which require additional scope.
Bring the recurring support problem, the upcoming move or the project your IT team cannot get to. A short introductory call can help determine whether managed or co-managed IT is the right conversation for your firm.
