What is included in managed IT services?
A managed IT plan can include employee support, device management, Microsoft 365 administration, security controls, backup oversight and technology planning. K3 defines the included systems, responsibilities and support expectations in the service scope.
How much do managed IT services cost in Denver?
Cost depends on users, devices, locations, system complexity and the support and security requirements. Start with those details so you can compare proposed services and exclusions, not just monthly prices. K3 scopes the engagement around the operating environment.
Can K3 work with our existing IT manager?
Yes. Co-managed IT lets your team retain agreed responsibilities while K3 handles defined support or project work. Set ownership, administrative access and escalation paths before service begins.
Does K3 provide on-site IT support in Denver?
K3 coordinates on-site help from its local support model when remote work is not enough. Scheduling depends on location, urgency, technician availability and the service agreement. Discuss required coverage before choosing a plan.
Does K3 support Procore and Autodesk Construction Cloud?
K3 supports the IT environment around project platforms such as Procore and Autodesk Construction Cloud: user accounts and multi-factor authentication, device management for office and field staff, Microsoft 365 and SharePoint permissions, backup planning and vendor coordination. Platform configuration and project workflows stay with your project team and the software vendor, so decide up front who administers each system.
Can K3 help us meet cyber insurance requirements?
K3 can help you line up controls that insurers commonly ask about, such as MFA, endpoint protection, backup and incident-response planning, and document who owns each one. Your carrier decides coverage and requirements, and K3 does not guarantee an application outcome or premium.
Can K3 support Revit, BIM and large-file workflows for a Denver firm?
K3 supports the infrastructure, access, security and collaboration layer around tools like Revit, AutoCAD, Bluebeam and BIM collaboration platforms, including large file storage and remote access for project teams. Design and software-specific decisions stay with your application specialists.
What happens when a critical issue occurs after hours?
Agree on monitoring coverage, contact methods, escalation responsibilities and response expectations in the service plan. Monitoring, staffed help desk coverage and on-site availability are different services. Ask which are included and which require additional scope.