Engineering IT Support
Outsourcing engineering IT support to specialists allows firms to stay focused on their work. Technology plays an important role in engineering and with more employees working from home, cybersecurity threats increase when personal devices are used to log into the corporate network.
Very few engineering firms have the in-house expertise to handle the wide range of IT issues that occur, including 24/7 support, maintenance, system upgrades, and cybersecurity management. These are just a few of the issues outsourced engineering IT support can help with:
Remote access for power users, especially users that require GPUs
Keeping employees up and running on a fast network is essential, whether they are working from home or on a job site. K3’s managed cloud services are accessible from anywhere, allowing your team members and partners to conduct business, safely and securely, without interruption. We help you identify the right applications for your business and provide all of your service, support, and maintenance while increasing your productivity and meeting your budgetary requirements.
Storage and infrastructure performance
Knowing where to store your email, business applications, files, and other assets for efficiency and easy access is an important decision. Is a dedicated server, a cloud solution, or a hybrid solution best for your engineering firm? K3 analyzes your current system, reviews storage and network needs, and makes recommendations on enterprise-level solutions for your engineering firm.
Application and vendor management
Engineering companies use a wide variety of complex applications on a daily basis, such as Autodesk and Solidworks. K3 works with you and your vendors on support issues, system upgrades, and other issues to make sure everything runs smoothly.
Protecting engineering intellectual property (IP) and data is essential. A strong detection and response security system, and a data protection plan, help keep IP and data secure. K3 also provides security training for employees to establish best practices that identify phishing attempts and other hacking schemes by cybercriminals, foreign entities, and internal threats.
K3 makes sure your employees are supported 24/7/365. Anytime someone runs into a problem with a laptop, computer, or other equipment under our care, our support desk is only a call, chat, or email away.