IT Support for Auto Dealerships
Providing exceptional customer service and streamlining operations are important for the ongoing success of auto dealerships. New and used car dealerships need real-time access to comprehensive IT solutions, including dealer management systems, inventory management, customer relationship management (CRM), email systems, websites, phone and text services, financing and warranty data, sales contracts and vehicle repair records.
Auto dealerships face increasing competition from online services and customer expectations are high. Your employees need to quickly find and input data into your systems in order to sell, buy and service vehicles. Buyers in the market for vehicles want to search your website for inventory and service customers want online scheduling and waiting areas with WiFi.
K3 provides IT support services for car dealerships to keep your systems running smoothly and efficiently. We can start with an assessment to see whether your current solutions meet your needs, then help with selection, implementation and migration to new systems.
K3 offers a variety of IT services for dealerships, including:
- Integration of dealer management systems, applications and third-party tools
- Cloud-based software solutions for the automotive industry
- Network and data security
- Seamless data synchronization
- Data retrieval, backup, and disaster recovery solutions
- Microsoft Office 365 migration and implementation
- Cybersecurity tools and employee training
- Managed IT services
- 24/7/365 help desk support
To ensure employees at your car dealership are able to provide exceptional customer service, K3 can:
Advise, Install, Maintain, Troubleshoot and Upgrade Your Systems
K3 implements, integrates and/or migrates your IT systems so you can successfully run your dealership. We also provide guidance of the best systems to use, including data backups, cybersecurity tools, and disaster recovery solutions.
Automate Processes and Analyze Data
Employees working in different areas of your dealership have varying IT requirements, so systems need to be integrated in order to share data and service your customers. By streamlining operations and automating time-consuming, error-prone manual processes, you improve employee morale and customer satisfaction. Adding reporting and analysis capabilities to your systems gives you insight into your financials and operations.
Provide Cloud Solutions
Car dealership employees need to be able to move around, from sales teams on mobile devices in the lot or out on test drives with customers to parts department employees in the back looking for parts. K3’s managed cloud services let your employees access your systems from anywhere, safely and securely.
IT Help Desk Support
K3 provides 24/7/365 support for your employees so IT issues are handled whenever they occur.